For your first appointment we kindly ask for a prepayment, your appointment can be rescheduled up until 48 hours prior to your booking time.
For future sessions following your initial appointment, we will process your payment following your therapy session. That means you can secure future appointments without having to pay upfront. Our payment will be captured as the full private fee.
A Mental Health Care Plan entitles you to Medicare rebates for 10 Clinical or Registered psychologist appointments. Please provide your GP referral with a current Mental Health Treatment Plan before your scheduled appointment so we can process your Medicare Rebate after your session. Rebates take two to five days to process following your Therapy session.
To more information in relation to payments please refer to our Terms of Service.